Question 1

What services do you provide?

Accepted Answer

We provide non-medical care services for children, adults, and seniors. This includes personal care, companionship, meal preparation, medication reminders, transportation assistance, and respite care.

Question 2

Where do you provide care?

Accepted Answer

We provide care in multiple settings, including:
Private homes
Assisted living facilities

Question 3

Who do you serve?

Accepted Answer

We serve clients of all ages, including:
Children with special needs
Adults requiring assistance
Seniors needing daily support

Question 4

How quickly can services start?

Accepted Answer

In many cases, services can begin within 24–48 hours, depending on your needs and caregiver availability.

Question 5

Are your caregivers trained and screened?

Accepted Answer

Yes. All caregivers are carefully screened, which may include background checks, experience verification, and ongoing supervision to ensure high-quality care.

Question 6

Do you accept Medicaid, VA, or private pay?

Accepted Answer

Yes, we accept Medicaid, VA benefits, and private pay. Please contact us to discuss your specific coverage and options.

Question 7

Is there a minimum number of hours required?

Accepted Answer

Minimum hours may vary depending on the type of service and location. Please contact us for more details.

Question 8

Can I choose my caregiver?

Accepted Answer

We do our best to match each client with a caregiver based on their needs, preferences, and personality to ensure comfort and compatibility.

Question 9

What if I’m not satisfied with my caregiver?

Accepted Answer

Your satisfaction is very important to us. If needed, we can quickly arrange a replacement caregiver.

Question 10

How do I get started?

Accepted Answer

You can get started by:
Calling us directly
Filling out our “Request Care” form online
Our team will contact you to discuss your needs and create a personalized care plan.

| ✉️ sunrisehc704@gmail.com

📞 (803) 681-8600

FAQ

Frequently Asked Questions